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20/20 Insight GOLD - Survey Service Benefits


Let us provide a comprehensive feedback service for you


We can work with you to design, administrate and provide reports for any feedback project. We can help you with any of your survey needs from 360-degree feedback for teams, leaders and individual contributors to organisational climate and customer satisfaction surveys.


Matrix Vision offers unsurpassed survey flexibility

We have the survey capability that can provide, 360-degree feedback, performance improvement management, organisation surveys, customer feedback and more!

Measuring Performance Improvement - customised surveys based on course objectives before and after training to determine if the skills taught in training transfer to improved performance on the job.

Leadership Development - diagnose skill strengths and areas for development of executives, managers and supervisors.

Manager's Coaching Skills - find out how effective managers are at coaching their direct reports about on the job performance.

Individual Skill Development - have team members give each other feedback about personal leadership, team interaction and workplace skills.

Team Development - assess team issues by collecting input from a variety of customers and stakeholders.

Needs Assessment - study performance data to decide what your training and development priorities should be.

Competency Development - get feedback about draft competency lists. Ask stakeholders to rate the importance of the behaviours.

Organisational Climate Surveys - collect information about the organisation's vision, values, policies, structure, communication and management support.

Post-training Survey of Organisational Support - survey participants of your training programs to find out if the current policies and systems support the application of new skills.

Customer Satisfaction Surveys - get feedback from customers to find out what you need to change to create loyal customers.


Matrix Vision customises surveys to meet your needs

We can tailor almost any aspect of a feedback project.

Survey Areas - modify any of the 1200+ items in our survey library or we can build in your own survey areas, categories and items to the library.

Measurement Scales - create scales from 2 points to 12 points in length. We can use different scale names and descriptors for each category.

Types of Projects - request any kind of multi-source input or feedback. Use scales, open ended questions or a combination of both.

Comments - have respondents enter comments for every item. Also, include end of category or end of survey questions for additional comments. You can break out comments by relationship type in the report.

Relationship Types - choose from standard perspectives such as peer, team member and manager, or create customised relationship types for break-out in reports.

Instructions and Messages - customise on-screen instructions for respondent assessments and the email messages you send to participants.

Developmental Recommendations - Three leadership surveys (Executive Leadership, Team Leadership and Personal Leadership) contain recommendations for development for every item. We can edit the recommendations or add specific locally available resources for any survey item.

Survey Formats - the survey completion is designed to be web based. However, paper based surveys can be made available for respondents.

Report Formats - select from dozens of report templates or customise your own. We can print report sections in any sequence you like. We can insert customised text pages anywhere in the report.

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More Information

To receive more information about how we can help fulfil your survey needs, please take a brief moment to provide us with your contact information. With the information on Surveys, we will also include three Arrowbonus articles on 360° feedback.

All information provided remains confidential. We respect your privacy and will not sell or rent your information to third parties.

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